Privacy Policy (United States)
Effective date: January 1, 2026
This Privacy Policy explains how TOPWET (“we,” “us,” or “our”) collects, uses, and shares information when you visit our websites or contact us about our products (including roof drains and related solutions). This Policy is intended for visitors in the United States.
1. Who we are
TOPWET s.r.o.
Náměstí Viléma Mrštíka 62, 664 81 Ostrovacice, Czech Republic
Privacy contact: support@topwet.com
2. Information we collect
We collect information in two main ways:
A. Information you provide
- Name, email address, phone number
- Company name and role (if provided)
- Address (if you include it in your message)
- The content of your inquiry (e.g., request for quote, technical questions)
B. Information collected automatically (cookies and similar technologies)
- IP address and approximate location (derived from IP)
- Device and browser information
- Website activity (pages viewed, clicks, time on site)
- Cookie identifiers and similar online identifiers
3. How we use information
We use information to:
- Respond to inquiries and provide customer support
- Provide quotes and product information
- Operate, maintain, and secure our websites
- Understand how our websites are used and improve them
- Measure and improve our marketing campaigns
- Provide targeted advertising (where permitted) and manage your preferences
- Comply with legal obligations and protect our rights
4. Cookies, analytics and targeted advertising
We use cookies and similar technologies for website functionality, analytics, and advertising.
We may use tools such as Google Analytics 4 (GA4), Google Ads, and the Meta Pixel to:
Your choices: You can manage cookies at any time using Cookie Preferences on our website.
You can access Cookie Preferences and Your Privacy Choices links in our website footer.
Global Privacy Control (GPC): Where required by applicable law, we treat GPC signals as a request to opt out of targeted advertising.
- analyze website traffic and usage,
- measure the effectiveness of our campaigns,
- deliver advertising that may be more relevant to you.
5. How we share information
We may share information with:
- Service providers that help us operate our website and business (hosting, security, analytics, communications)
- Advertising and analytics partners (such as Meta and Google) for measurement and targeted advertising, subject to your choices
- Authorities or others when required by law or to protect rights, safety, and security
We do not sell personal information for money. However, some privacy laws treat sharing identifiers with advertising partners for targeted advertising as “selling” or “sharing.” You can opt out through Your Privacy Choices or Cookie Preferences.
6. Data retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.
7. Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is completely secure.
8. Children's privacy
Our websites are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. U.S. State privacy rights (notice)
Y
Depending on your state of residence, you may have the right to:
- request access to personal information we maintain about you,
- request deletion of personal information (subject to exceptions),
- request correction of inaccurate personal information,
- opt out of targeted advertising, and
- not be discriminated against for exercising your rights.
How to submit a request:
Email us at support@topwet.com with the subject line “Privacy Request.” We may need to verify your request before responding.
10. International Transfers
TOPWET is based in the Czech Republic, and our service providers may process information in other countries. If you access our websites from the United States, your information may be transferred to, stored in, or processed in the Czech Republic and other jurisdictions where we or our service providers operate. These locations may have data protection laws that differ from the laws of your state of residence. We take reasonable measures designed to protect information when it is processed internationally.
11. Sensitive data
We do not intend to collect “sensitive” personal information (such as government identification numbers, precise geolocation, health information, biometric information, or information about a person’s racial or ethnic origin, religious beliefs, sexual orientation, or union membership). Please do not submit sensitive personal information through our contact forms or otherwise to us. If you choose to provide such information, we will handle it in accordance with this Policy and applicable law.
12. Changes to this policy
We may update this Policy from time to time. We will post the updated version on this page and update the Effective date above.